Understanding the new Support at Home Program

30 October 2025
Older couple talking to younger lady

Key Points:

  • Support at Home is a new Australian Government program that simplifies in-home aged care and helps older people stay independent and connected to their community.
  • The program gives people more choice and control, including access to a wider range of services and clear visibility over how their care budget is used.
  • Key features include a Restorative Care Pathway, assistive technology funding, home modifications, and an End-of-Life Pathway.
  • People already receiving aged care will transition automatically, while new customers can get started through My Aged Care.

Summary: 

From 1 November 2025, the Australian Government’s Support at Home program brings together existing in-home aged care services into one simplified program, helping older Australians stay independent, active, and connected. The program offers greater flexibility, clearer budgeting, and a broader range of supports. Kirinari is here to support people through this transition and help them continue living life on their own terms.

Outline:

  1. What is Support at Home?
  2. Key Features
  3. We’re Here to Help
  4. How to Get Started

As of 1 November 2025, the Australian Government has introduced the Support at Home program. This new approach to in-home aged care is designed to make it easier for older people to stay independent, active, and connected to their community.

Support at Home brings together existing services like Home Care Packages and Short-Term Restorative Care into one program, with the Commonwealth Home Support Program joining no earlier than 1 July 2027.

What is Support at Home?

Support at Home is about more than care, it’s about helping you live life your way. It recognises that every person’s needs and goals are different, and that the right support can make a real difference to your independence and quality of life.

Through this program, you can:

  • Access a wider range of supports such as nursing, personal care, cleaning, transport, and meal preparation
  • Choose and adjust your services to suit your needs and lifestyle
  • See clearly how your care budget is used, giving you confidence and control

The program is designed so older Australians can continue living well at home, on their terms. That means staying connected to the people and places that matter most, and having the flexibility to shape your care around your life

Key features

Support at Home includes a range of features designed to give you greater choice, flexibility, and confidence in your care. If you need short-term support to get back on your feet or longer-term assistance at home, there is an option to suit your situation.

  • Restorative Care Pathway – short-term allied health support to help maintain or regain independence
  • Assistive Technology and Home Modifications – funding for equipment or home changes to make life safer and easier
  • End-of-Life Pathway – support to remain at home during your final months
  • Care Management – guidance and coordination from your provider to ensure your plan meets your needs

Have questions? Read Support at Home: Your Top Questions Answered.

We’re here to help

At Kirinari, we’re here to help you understand these changes and continue living life your way. We support people to make their own choices, stay connected, and enjoy what matters most. Get in touch by calling our team on 1300 547 462.

For more information on the Support at Home program, head to My Aged Care – Support at Home Program

How to get started

If you already receive aged care through My Aged Care, your provider will help you transition automatically.

If you’re new to aged care, a good place to start is My Aged Care or by calling 1800 200 422. Here, you can check your eligibility, arrange an assessment, and explore the supports available to you.

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