A warm welcome to the MidCoast Assist team and customers
1 October 2024
MidCoast Council has now formally transitioned the ageing services delivered by MidCoast Assist to Kirinari.
This transition has provided continuity of services to MidCoast Assist’s ageing clients and also for many MidCoast Assist staff who have elected to take up employment with Kirinari.
Council entered into talks with Kirinari following a request for proposal process from interested providers, which was a result of a decision in February to transition out of the delivery of ageing and disability services.
MidCoast Council and Kirinari have worked closely to ensure continuity of care for the clients of MidCoast Assist’s ageing services. All existing supports will remain in place, with many former MidCoast Assist team members joining Kirinari to continue to deliver care locally.
“We’re excited to welcome MidCoast Assist clients to Kirinari,” said Diane Lynch, Kirinari CEO.
“Our priority is ensuring they receive the same trusted care and wrap-around supports that help them live a good life. We are committed to making this transition as smooth as possible so that customers continue to enjoy the reliable services they have come to depend on.”
Council’s Director of Liveable Communities, Paul De Szell, has also welcomed the transition.
“We are pleased with the outcome for both participants and staff, as it has always been our aim to ensure the continuity of services to our clients,” Mr De Szell said.
“I am pleased that we are able to transition our clients to Kirinari.”
To further ease the transition, Kirinari has partnered with MidCoast Council to lease service delivery spaces. Most in-centre services will continue at their current locations, with the Hawks Nest/Tea Gardens office relocating to Hawks Nest Hall.
The transition of ageing services to Kirinari completes Council’s transition out of ageing and disability services.
Mr De Szell paid tribute to the staff of MidCoast Assist, saying they have delivered a fantastic and valued service for our community over the course of its operation.
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